FAQ
Never Hired A Professional Photographer Before?
You May Have Some Questions.
How can I make sure you'll be satisfied with your photographs?
We know how to put our clients at ease and deliver on their goals. We offer a 100% guarantee so you can rest assured that if you don’t like your images, we’ll give you free revisions.
Why do I have to leave a deposit?
When you book a session with us, we book the photographer, location, and equipment for your appointment. Your booking fee is a sign of good faith that you will be on time for your appointment or give us 2 days notice to reschedule.
When are you open?
We are available Sunday to Friday every week between 9 am to 6 pm.
How fast can I book a session?
For photography and videography, we confirm your booking 2 days before your photo shoot appointment. once we have full details about your photo shooting.
How do I change my booking appointment?
Just give us 2 days notice and we will reschedule it free of charge. Please call, email, or WhatsApp us.
What if I change my mind about the booking?
No problem at all. All bookings can be canceled 2 days before the appointment. Except if its less than 2 days for your appointment and we already booked the team. In this case there will be no refund for the deposit.
How many years of experience the team has?
Over 13 years of professional and commercial experience in Total.
We have been operating in Sharm al-sheik, EGYPT since 2009, and in Dubai, UAE since 2016.
